Shipping policy

 Shipping Policy — Jmosecare

⏳ Processing Time;04/03/2026

All orders are processed within 24 to 48 hours after payment confirmation. Once processed, your order is sent to our trusted supplier Suplifull for preparation and dispatch.

🚚 Delivery Time

The estimated delivery time is 5 to 10 business days. This timeframe includes:

• Order preparation by Suplifull

• Shipment

• Transportation to your delivery address

Delivery times may vary depending on:

• High‑volume periods

• Customs or carrier delays

• External logistical factors beyond our control

🔍 Order Tracking

Once your order has shipped, you will receive a tracking number by email. You can follow your package at any time until it arrives.

📦 Delayed Orders

If your order exceeds the expected delivery window, you may contact us for assistance. We will verify the status of your shipment and provide an update as soon as possible.

❌ Lost or Missing Orders

If your package has not arrived within 20 business days, we will open an investigation with the carrier. Depending on the outcome, we will issue either a replacement or a refund.

🌍 Shipping Coverage

Jmosecare ships across Canada and internationally. Delivery times and shipping fees may vary depending on the destination.

📬 Incorrect Address

Please ensure your shipping address is accurate when placing your order. Jmosecare is not responsible for delays or lost packages caused by incorrect address information provided by the customer.